What Is LG ThinQ?
LG ThinQ is LG’s smart home platform — a smartphone app that connects to compatible LG appliances via Wi-Fi and lets you monitor, control and diagnose them remotely. It’s available for iOS and Android, and it integrates with Amazon Alexa, Google Assistant and Apple HomeKit on supported models.
Which LG Appliances Are Compatible?
ThinQ connectivity is built into most of LG’s mid-to-premium appliances from the past 3–4 years, including:
- Washing machines and dryers
- Refrigerators (InstaView and French door models)
- Dishwashers (select models)
- Air conditioners and heat pumps
- Built-in ovens (select ranges)
- Robot vacuums
Look for the ThinQ logo on the product listing or specification sheet to confirm Wi-Fi capability.
Key Features of LG ThinQ
Remote Start and Control
Start a wash cycle, change a programme or turn off the dryer from your phone. This is the feature most users find immediately useful. You can set a wash to start before you arrive home so it’s done when you walk in.
Smart Diagnosis
When something seems wrong with your appliance, Smart Diagnosis sends diagnostic data via the app to LG’s service team. Rather than waiting for a technician to identify the fault, the issue can often be diagnosed remotely, saving time and sometimes unnecessary callout fees.
Energy Monitoring
ThinQ shows real-time and historical energy consumption for connected appliances. This is useful for households managing electricity costs and wanting to see the impact of different wash temperatures or cycles on their bill.
AI DD (Direct Drive Washing Machines)
On LG’s AI Direct Drive washing machines, ThinQ integrates with the AI DD feature, which learns your washing habits and suggests the most efficient programme for each load. The machine can automatically detect fabric type and weight and adjust settings accordingly.
Voice Control
Ask Alexa or Google Assistant to start the dishwasher, check the fridge temperature or confirm the washing machine has finished. ThinQ’s voice control integration is comprehensive and reliable on supported models.
Push Notifications
Receive alerts when a wash cycle finishes, when your fridge door has been left open, or when the dryer needs the lint filter cleaned.
How to Set Up LG ThinQ
- Download the ThinQ app from the App Store or Google Play
- Create a free LG account
- Select “Add Appliance” in the app and choose your product type
- Put the appliance into Wi-Fi pairing mode (press and hold the Wi-Fi button, or follow in-app instructions)
- Connect the appliance to your 2.4GHz or 5GHz Wi-Fi network
- Name the appliance and confirm it shows as connected in the app
Is LG ThinQ Worth Using?
Yes, particularly the Smart Diagnosis and push notifications features. Remote start is a genuine time-saver. Energy monitoring helps cost-conscious households. The app is well-designed and regularly updated. If smart features aren’t your thing, LG appliances work perfectly without ThinQ — Wi-Fi is an add-on, not a dependency.
Shop LG Appliances at Oceania Appliances
We carry a wide range of LG ThinQ-compatible appliances at our Wetherill Park showroom. Free delivery across Sydney. Visit 2/14 Centre Place, Wetherill Park, call or WhatsApp 0422 489 492, or email support@oceaniaappliances.com.au. Open 7 days, 10am–8pm.