Seen the term factory second at an appliance store and wondered what it means? This guide explains exactly what factory second appliances are, what to look for, and whether they're worth buying in Australia.
What Is a Factory Second?
A factory second (also called a 'factory floor model' or 'floor stock') is a brand-new appliance that has:
- A minor cosmetic blemish (scratch, dent, small mark) that occurred during manufacturing or transport
- Been used as a display model on a showroom floor
- Had its packaging damaged while otherwise being completely functional
Critically, factory seconds are not defective. They function perfectly — only their appearance or packaging is imperfect.
Why Are Factory Seconds Sold Cheaper?
Retailers can't sell factory seconds at full price because they don't meet the pristine condition standards required for brand-new stock. Rather than return them, they're sold at a discount — typically 20–50% off the original retail price.
Factory Seconds vs Refurbished: What's the Difference?
| Feature | Factory Second | Certified Refurbished |
|---|---|---|
| Condition | New but cosmetically imperfect | Previously used, fully restored |
| Age | Brand new | Previously owned |
| Functionality | Perfect | Fully tested, like-new performance |
| Warranty | Manufacturer + seller warranty | Seller warranty (typically 3 months) |
| Discount | 20–50% off RRP | 40–70% off RRP |
Are Factory Seconds Worth Buying?
Yes — for most buyers. If you can live with a small scratch on the side of a fridge that sits against a wall anyway, a factory second offers exceptional value. The machine works exactly like a brand-new unit, often with the full manufacturer warranty intact.
Factory Seconds at Oceania Appliances
Our Factory Seconds collection is updated regularly with fridges, washing machines, and dryers at significant discounts. All come with our 6-month warranty. Free delivery across Sydney.