At Oceania Appliances, we are dedicated to providing reliable, high-quality appliances that make everyday living easier. Our focus is on delivering products that perform exactly as promised, backed by honest service and complete customer support.
We carefully inspect and test every appliance to ensure it meets our standards for quality and performance. Whether you're upgrading your home or replacing an old unit, we aim to give you a smooth, hassle-free experience from purchase to delivery.
Our commitment is simple:
Quality you can trust, service you can rely on, and value that lasts.
Our mission is to provide reliable, high-quality appliances that make everyday living easier. We aim to deliver products that perform exactly as promised, supported by transparent service, fair policies, and customer care you can trust.
OUR VISION
We envision becoming a trusted household name by offering dependable appliances at accessible prices. Our goal is to continually improve, expand our range, and introduce solutions that bring comfort, convenience, and long-lasting value to every home.
YOUR SUPPORT
Your trust is the foundation of our growth. From pre-purchase guidance to after-sales assistance, we are here to support you every step of the way. Whether you have questions, need help, or require service, our team is always ready to assist.
FAQ QUESTIONS
Some General Questions
Once your order is placed, we process it as quickly as possible. Delivery times vary depending on your location, but you will receive an estimated delivery date on your order confirmation. We will also notify you of any updates during shipping.
If the delivery time has changed and you wish to cancel your order, simply contact our support team with your order number. If your order has not yet been dispatched, we will cancel it immediately and process your refund.
Your invoice is automatically emailed to you right after your order is confirmed. If you do not receive it within a few minutes, please check your spam folder or contact us for assistance.
If your product arrives damaged, please contact us within 24–48 hours and provide photos of the issue. We will arrange an inspection and offer a replacement or solution based on our policy.
Yes, all appliances come with warranty coverage for faults or performance issues. If you face any problems, contact us and our team will guide you through the repair or replacement process.